Frequently Asked Questions
Everything you need to know about your SnapWireless experience.
What devices are compatible with SnapWireless chargers?
Our wireless chargers are compatible with all Qi-enabled devices, including iPhone 8 and later, Samsung Galaxy S6 and later, and various models from Google, Sony, and LG.
How long does shipping take?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer a warranty on your products?
Yes, all SnapWireless products come with a 12-month limited warranty that covers manufacturing defects and hardware failures under normal use.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Can I charge my phone with a case on?
Yes, our chargers are designed to work through most lightweight plastic cases up to 3mm thick. However, metal cases or magnetic attachments may interfere with the charging process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Afterpay and Klarna.